Ingredients: Rabbit with Ground Bone, Olive Oil, Pumpkin Seed, Potassium Chloride, Organic Cranberries, Organic Spinach, Organic Broccoli, Organic Beets, Sodium Phosphate Monobasic, Organic Carrots, Organic Squash, Organic Apples, Organic Blueberries, Choline Chloride.
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What are the shipping costs?
Depends on the weight of the package, your country and the chosen shipping method. You can check the final price on the checkout page.
How is the shipping fee for the regional warehouses calculated?
The shipping cost shown on the website is the total shipping cost, which includes China to China, China to local, and local to the specified address.
How long is the shipping time?
Shipping time depends on the warehouse location, destination country, and shipping method:
- From the China warehouse: 10-18 working days by air or 35-60 working days by sea.
- From the Europe/US/Canada warehouse: 3-7 working days.
How can I track my order?
You can track your order at www.17track.com. Updates are provided by the carrier.
Can it be shipped to international addresses?
Yes, we offer worldwide shipping. Select your address at checkout. If your country isn't listed, please contact us.
What should I do if there's no update in my tracking?
It’s normal for tracking to pause for 30-45 days while packages are at sea or clearing customs. If there are no updates for over 60 days, please contact us.
Why didn’t I get a shipping notification?
We send shipping notifications to your registered email. Ensure your email address is correct. Check your spam folder if you don't see the email, and add our email addresses to your contacts.
Why are there several tracking numbers in the order detail?
- This could mean a tracking number was updated.
- Or, there might be multiple packages in your order, each with its own tracking number. Contact us if you need assistance.
What should I do if the tracking shows the package has been returned or there's an issue?
Contact us immediately, and we will resolve the issue. You can also reach out to your local post office for more information once the package is in your country.
How do you handle custom taxes?
Taxes are included in your order. For countries like Canada, Peru, and the UK, if you are asked to pay tax, please contact us first.
What does "not delivered to the logistics provider" mean?
This indicates that your package is prepared and ready for the logistics carrier to pick up and start shipping.
How long does customs clearance take?
Customs clearance can take 7-35 days. This duration is beyond our and the logistics carrier's control. Thank you for your understanding.
About the Minifigures: All sets include the corresponding minifigures. Please note that some minifigures may not be pictured on the website after shipment.
About the Brand / Item No.: The title/details of all products shipped will clearly indicate the brand. This includes LEGO and compatible sets, as well as models previously associated with LEPIN. While LEPIN no longer exists, its former factory continues to produce under different brands. LEGO and LEPIN item numbers are provided for easy product identification only. We sell compatible sets and do not accept returns or refunds for failure to receive LEGO or LEPIN branded models. For details, please refer to our Return and Refund Policy in the footer.
To ensure ample supply, we source sets from various factories concurrently. Every set purchased on our website is covered by our after-sales service. Should you encounter significant quality issues with any set, please contact us immediately for assistance, guaranteed at 100%.
About the Refund Policy: We offer refunds for eligible orders. For more information, please review our Return and Refund Policy.
Pre-sale Prices and Exchange Rates: Pre-sale prices may exceed spot prices. Contact us to arrange a refund of the price difference. Refund amounts are subject to the prevailing exchange rate on the day of processing.
BricKingdom Team
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